Privacy policy

Last updated: September 9, 2026

This Privacy Policy explains how TapSpot collects, uses, and protects your personal data when you visit our website or make a purchase. Our platform relies on Shopify for store management and payment services.

Personal data we collect We only collect the information necessary to complete your orders and improve your experience:

  • Contact data: Name, shipping address, billing address, email, and phone number.
  • Financial and payment data: Credit/debit card details, payment confirmation, and method used (securely managed by payment providers).
  • Account and transaction data: Viewed products, items in cart, purchases made, and return history.
  • Technical and usage data: IP address, browser type, device used, and website interactions via cookies.

How we use your data We use your personal data for the following purposes:

  • Order fulfillment: Shipping products, processing payments, sending purchase confirmations, and handling returns.
  • Customer support: Answering your questions or resolving issues related to your orders.
  • Marketing and advertising: Sending you promotions, dedicated offers, or showing personalized ads (you can unsubscribe at any time).
  • Security and fraud prevention: Protecting your account and preventing malicious or illegal transactions.
  • Legal obligations: Complying with applicable regulations and authority requests.

Data sharing with third parties We do not sell your data to third parties. We only share your personal data with trusted partners necessary for the store to function:

  • Shopify: Manages our platform, site technical data, and secure checkout.
  • Couriers and service providers: To deliver packages to your address and process payments.
  • Advertising partners: To show relevant ads on social media or the web.

Data retention and security We adopt security measures to protect your information. We retain data only for as long as strictly necessary to complete the requested services, resolve disputes, or comply with tax and legal obligations.

Your rights (GDPR and privacy protection) If you reside in the European Union or the United Kingdom, you have the right to:

  • Access your personal data in our possession.
  • Request the correction or deletion of your data.
  • Request the restriction of or object to data processing for advertising purposes.
  • Revoke consent at any time.

Minors' data Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children or adolescents below the age of majority.